At SiriusXM Satellite Radio, we strive to provide our users with the best possible entertainment and listening experience. However, we understand that sometimes things may not go as expected. This Refund Policy outlines the conditions under which refunds may be issued for purchases or subscriptions made through our platform.
All payments for SiriusXM Satellite Radio subscriptions are processed securely through our authorized payment gateways. By subscribing, you agree to the terms of our service and the recurring billing cycle (monthly, quarterly, or annually, depending on your chosen plan).
Refunds are only available under the following conditions:
Duplicate Payment: If you are charged more than once for the same subscription due to a technical issue.
Technical Issues: If you experience persistent technical problems that prevent you from accessing our services, and our support team is unable to resolve them within 7 business days.
Unauthorized Transaction: If you notice any unauthorized charges, please report them to us within 7 days of the transaction date.
Please note that refunds will not be issued for:
Change of mind after purchase.
Partial usage of subscription services.
Expired or canceled subscriptions beyond the billing period.
If your subscription includes a free trial period, you will not be charged until the trial ends. To avoid being billed, you must cancel your subscription before the trial expires. Payments made after the trial period are non-refundable.
To request a refund, please contact our support team at:
📧 support@satellitexm-radio.com
Include the following details in your request:
Full Name
Registered Email Address
Payment Method
Transaction ID / Order Number
Reason for the Refund Request
Our team will review your case and respond within 3–5 business days. If your refund is approved, the amount will be credited back to your original payment method within 7–10 business days.
You can cancel your subscription at any time by visiting your Account Settings page or contacting our support team. Your access will remain active until the end of your current billing period. Canceling a subscription does not automatically initiate a refund.
If you have any questions or concerns regarding our Refund Policy, please contact us:
📧 support@satellitexm-radio.com
🌐 www.satellitexm-radio.com
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